Website Privacy & Security Statement

We created this privacy statement in order to demonstrate our commitment to privacy and security and to clearly define these standards to our website visitors. This privacy policy notice applies solely to information collected by this website.

The following discloses our information gathering and dissemination practices for this website:
  • We use the IP address of Consumers to help diagnose problems with our server and to administer our website.
  • We use cookies to keep track of shopping cart contents and/or referral information.
  • Our site uses an order form for Consumers to request information about our products, and services. We collect Consumer's contact information (like their email address, phone number or mailing address). We use contact information from the form to send products, information or offers.
  • The Consumer's contact information may also be used to get in touch with the Consumer if necessary to solve a problem.
  • When you fill out a contact form or otherwise contact us, we may retain your communications in order to process your inquiries, respond to your requests and improve our services.
  • In some cases, information you provide through third-party services like toll-free numbers for this site or live chat services may be retained in order to process your inquiries, respond to your requests and improve our services.  Information collected by these third party services is also governed by their privacy policies.
  • We may use your email address, phone number or mailing address to communicate with you about our services.
  • We may use any information that you provide or that we collect to provide, maintain, protect, and improve our services (including advertising services) and develop new services.
  • At any time consumers may opt-out of receiving future mailings; see the choice/opt-out section below.
  • At any time consumers may contact us to request that we delete contact information provided to us; see the choice / opt-out section below.

Please note: if you communicate with us through this site, it is possible that your communication may not be treated as privileged or confidential. If you communicate with us through this site in a matter or condition for which we already represent or treat you, please remember that Internet e-mail and contact forms are not secure by nature and you should avoid sending sensitive or confidential Internet messages.

Information sharing

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information provided by consumers. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing consumers, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, we may share aggregated demographic information with our partners that does not contain personally identifiable information.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We store all user information in databases protected via a variety of access controls as well as being physically located in a secure facility.  This data is accessed only for the purposes specified in this privacy statement.

Choice/Opt-Out

You can opt out of receiving future communications from us. You may also request to see any information about you that we have stored, and you may request that we delete any of this information.  Please see below for how to contact us.  

Website Usage Disclaimers

Our company is responsible for the content of this website.  This website is designed for general informational purposes only and it does not constitute legal or medical advice nor the formation of a lawyer-client or doctor-client relationship.

How to Contact Us

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please visit our contact page.



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Disclaimer: The use of the Internet or this form for communication with the firm or any individual member of the firm does not establish an attorney-client relationship. Confidential or time-sensitive information should not be sent through this form. Whether you are a new or existing client of the firm, Tronfeld West & Durrett cannot represent you on a new matter until the firm determines that there is no conflict of interest and that it is willing and otherwise able to accept the new engagement. Unless and until Tronfeld West & Durrett has informed you it is willing and able to accept your new matter, do not send the firm any information or documents that you consider private or confidential.

Our Offices

Tronfeld, West & Durrett
4020 West Broad Street
Richmond, VA 23230
Phone: 804-358-6741
Toll Free: 800-321-6741

Chesterfield Office
1231 Gateway Center Parkway
Chesterfield, VA 23832
Phone: 804-560-5550
Toll Free: 800-321-6741

Petersburg Office
3321 South Crater Rd
Petersburg, VA 23805
Phone: 804-862-1234
Toll Free: 800-321-6741

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